Faq 1. How can I book a cab with you?
Faq You can book a cab by filling the booking form on our website, calling our customer support number, or sending us a WhatsApp message with your trip details (pickup, drop, date, time, and cab type).
2. Is your taxi service available 24/7?
Yes, we accept bookings 24/7, subject to vehicle and driver availability at the requested time.
3. How is the cab fare calculated?
Fares are calculated based on the selected package or per‑km rate, plus applicable tolls, parking, interstate taxes, and night charges where applicable.
4. What is included in the fare and what is extra?
Generally, the base fare covers vehicle, driver, and fuel for the allowed kilometers and hours. Tolls, parking, inter‑state permits, additional kms/hours beyond the package, and night charges are extra and payable by the customer.
5. Do you provide airport pickup and drop in Hyderabad?
Yes, we provide 24/7 airport pickup and drop services for Rajiv Gandhi International Airport, including one‑way and round‑trip options.
6. Can I book an outstation cab from Hyderabad?
Yes, you can book outstation cabs from Hyderabad to major cities and towns. We offer one‑way and round‑trip options, with clear per‑km or package pricing.
7. How do I know my booking is confirmed?
After you submit your booking request, we will confirm by phone/WhatsApp/SMS with vehicle details, driver contact, and pickup time. Only after confirmation is your cab reserved.
8. What are your cancellation and refund rules?
Cancellation and refund depend on the time of cancellation:
- Cancellations made well in advance may not attract any fee.
- Last‑minute cancellations (for example, within a few hours of pickup) may attract a cancellation fee.
- Any booking amount already paid will be refunded based on the final applicable cancellation policy and payment method.
(You can later link this answer to your dedicated “Cancellation & Refund Policy” page.)
9. What if my flight or train is delayed?
If your flight/train is delayed, please inform us as early as possible. We will try to adjust the pickup time, subject to driver and vehicle availability, and waiting charges may apply for extended delays.
10. Are your drivers experienced and verified?
We aim to provide trained and verified drivers familiar with Hyderabad routes and major highways. For safety, we avoid assigning drivers who do not meet our internal experience and behavior standards.
11. Are your cabs equipped with AC and basic amenities?
Most of our cabs are air‑conditioned and maintained regularly. Amenities like water bottles, tissue papers, and phone charging may be available depending on the selected vehicle category and trip type.
12. How many people can travel in one cab?
The seating capacity depends on the cab type:
- Sedans usually seat up to 4 passengers.
- SUVs/MUVs can seat 6–7 passengers.
- Larger tempo travellers are available on request for bigger groups.
13. Can I carry luggage?
Yes, you can carry luggage within the safe capacity of the selected vehicle. If you have extra or oversized luggage, please inform us while booking so we can suggest a suitable cab type.
14. Do you offer one‑way drop services?
Yes, we provide one‑way drop services from Hyderabad to many destinations. One‑way fares are usually different from round‑trip fares and are shared at the time of booking.
15. Which areas in Hyderabad do you cover?
We cover most areas in Hyderabad and Secunderabad, including major residential and commercial zones, IT corridors, bus/railway stations, and Rajiv Gandhi International Airport.
16. What payment methods do you support?
You can pay by cash, UPI, online transfer, or other available digital options, depending on the specific trip and agreement at the time of booking.
17. Do you provide GST invoice or bill?
GST invoice or formal bill can be provided on request for eligible trips. Please inform us at the time of booking if you need a GST bill or corporate invoice.
18. Can I change my pickup location or time after booking?
Minor changes are usually possible if requested in advance and if they don’t clash with other bookings. Major changes or last‑minute modifications may be treated as a new booking and could affect the fare and availability.
19. Do you offer corporate or monthly cab services?
Yes, we can provide corporate, office‑commute, and monthly usage plans for businesses in Hyderabad. Contact us with your requirements to discuss customized packages.
20. How can I contact customer support?
You can reach our support by phone, WhatsApp, or email listed on our Contact page. For urgent matters related to ongoing trips, calling or WhatsApp is recommended.
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